Better tools for the people
who serve us.
We bring correspondence, knowledge and decisions together.
So public offices can spend more time on the people who need them.
A considered
response.
The work of public service.
Connected.From a shared inbox
to a connected office.
We started with a simple observation: public offices need a better way to keep the conversation, the context and the next step together.
Read our storyStart with the person.
A question arrives by email or social message. Give it a shared place, a clear owner and a next step.
Explore this stepEvery voice matters
Behind each enquiry is a person waiting for help. We build around the care and attention that deserves.
Context makes the difference
Bring the correspondence, history and supporting knowledge together so the next person can pick up the work.
People make the call
AI helps prepare and inform. Your team reviews, edits and approves the response.
Trust is part of the product
Privacy, access controls and accountability belong in the foundations of the work, from the first enquiry onwards.
Meet our leadership team.
William Peters
Founder & CEO
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William brings a practical understanding of government and technology to Public Pulse. A former Senior Advisor in the NSW Parliament, he has also run national campaigns in New Zealand. As Head of Asia Pacific at Lime, now listed on Nasdaq, he led the rollout of micromobility across the region. His career includes work with Facebook and Airbnb across international markets.
LinkedInHugo Burt-Morris
Co-Founder & COO
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Hugo’s background is in launching and growing services people use every day. In senior operational roles at Lime and Deliveroo, he helped build their businesses across Australia and New Zealand. He studied biomedical engineering and finance at the University of Sydney, bringing technical understanding and commercial discipline to the work of building Public Pulse.
LinkedInClement Berti
Co-Founder & CTO
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Clement builds technology for work where trust matters. At IBM and SFEIR, he worked on central bank digital currency systems and blockchain traceability platforms for governments and institutions. He holds a master’s degree in AI and Machine Learning from Pierre and Marie Curie University in Paris. That experience informs the security, reliability and AI foundations of Public Pulse.
LinkedInDaniel Rougon
Software Engineer
Every constituent
deserves a response.
Explore our culture The latest from Public Pulse.
Introducing Pulse Rewrite - Pulse-powered inline editing for government correspondence
Highlight any text in your draft, choose a rewrite style, and watch Pulse transform it in real time.
Read the storyVoice notes in approval workflows
Approvers can now leave voice feedback that is automatically transcribed and attached to the draft timeline.
Read the storyDraft versioning - full history for every response
Every edit creates a new version. Compare drafts, restore previous versions, and see who changed what.
Read the storyLet’s build it together.
Better tools for public offices begin with people who care about the work.