See the person.
Keep the whole story.
Connect contact records, open matters and follow-up tasks so every conversation starts with the context your office already holds.
Discover more ways to connect the work of your office.
Behind every enquiry is a person. Bring their correspondence, your office’s knowledge and the people who can help into one shared view.
See how it comes togetherA connected flow of correspondence, knowledge and decisions. Explore how the pieces work together, with your team in control.
Bring together your existing channels, your office’s voice and the knowledge your team works from.
Connect contact records, open matters and follow-up tasks so every conversation starts with the context your office already holds.
Explore correspondence topics alongside electorate boundaries and census layers to understand the issues reaching your office.
Understand the enquiry.
Connect the contact, history and next step.
Prepare with confidence.
Draft with the office’s supporting sources.
Respond with care.
Give the final decision to your team.
Information security. ISO/IEC 27001:2022 certified information security management.
Human oversight. Authorised approvers control shared-account sending.
Connected history. Keep correspondence and decisions traceable.
Understand our security controls, certification and approach to handling your office’s information.
Explore our securityDiscuss your office’s hosting and data-processing requirements with our team. We store primary workspace data with AWS in Sydney, Australia. Data is encrypted at rest with AES-256 and in transit with TLS 1.2 or later. Database row-level security and role-based permissions restrict access to your office’s data. Google Cloud’s Vertex AI models support email correspondence drafting. Read our Privacy Policy. For data-processing requirements, discuss your organisation’s data-processing needs with our team.
Insurance: Cyber and privacy liability, Professional liability, Public liability
shared workspacebrings togetherconnected toolsforyour teamthe people making the decisions
Give your team a shared understanding of the work, with the tools to move it forward.
Explore Public PulseConnect existing accounts and manage incoming enquiries with the constituent context and ownership your team needs.
See the workflowConnect the conversation. Manage enquiries from your existing accounts.
Prepare a considered response. Bring relevant sources into the draft.
Hi Maya,
Thank you for sending through your acknowledgement letter. I have added it to your enquiry so our team has the information together.
With your consent, we can contact the housing liaison team to request an update on your application. Please complete the attached consent form so we can make that enquiry on your behalf. [1]
I will give you a call on Friday morning to confirm the next steps.
Keep your team in control. Collaborate on feedback and authorise the response.
Hi Maya,
Thank you for sending through your acknowledgement letter. I have added it to your enquiry so our team has the information together.
With your consent, we can contact the housing liaison team to request an update on your application. Please complete the attached consent form so we can make that enquiry on your behalf. [1]
I will give you a call on Friday morning to confirm the next steps.
Consent form checked. The response is ready to go.
Approved this responseCarry the context forward. Keep the contact, the conversation and the outcome connected.
Plan your accounts, workflows and team onboarding.
ExploreSupportFind support for the work your office does every day.
ExploreSecurityExplore our certification and information security controls.
ExploreHi Maya,
Thank you for sending through your acknowledgement letter. I have added it to your enquiry so our team has the information together.
With your consent, we can contact the housing liaison team to request an update on your application. Please complete the attached consent form so we can make that enquiry on your behalf. [1]
I will give you a call on Friday morning to confirm the next steps.
Hi Maya,
Thank you for sending through your acknowledgement letter. I have added it to your enquiry so our team has the information together.
With your consent, we can contact the housing liaison team to request an update on your application. Please complete the attached consent form so we can make that enquiry on your behalf. [1]
I will give you a call on Friday morning to confirm the next steps.
Consent form checked. The response is ready to go.
Approved this responseAccess PulseOS