Public Pulse achieves ISO 27001 certification

We are pleased to announce that Public Pulse has achieved ISO 27001:2022 certification, the international standard for information security management systems (ISMS). This certification validates the rigorous security practices we have built into every layer of the platform.

What this means for our customers

For parliamentary offices handling sensitive constituent correspondence, ISO 27001 certification provides independent assurance that Public Pulse meets the highest standards for data protection, access control, and incident management. It covers our entire stack: infrastructure, application code, data handling processes, and team operations.

Our security journey

Security has been a priority since day one. We built Public Pulse with row-level security, end-to-end encryption for sensitive fields, and comprehensive audit logging. ISO 27001 formalises these practices into a continuously monitored and independently audited framework.