AI-powered communication & decision making for modern parliaments

Modern democracy runs on millions of conversations between offices and the people they serve. Pulse handles the correspondence so your team can focus on outcomes.

Work with

Outlook

Gmail

Microsoft

Trusted by offices across the Commonwealth

Parliamentary teams on three continents use Pulse to triage, draft, and send responses in hours, not days.

“

Federal Parliamentary Office, Canberra

AUSTRALIA

“

Federal Parliamentary Office, Canberra

The complete operating system
for modern offices

Artificial intelligence that augments
your office, never replaces it.

Inbox17

Assigned to me2

Drafts45

Done2921

Favorites

Approval needed69

Teams

Sarah Williams

Josh Patterson

Emma Clarke

David Nguyen

Kate Murray

Sandra Mitchell

Jan 14

To: prime.minister@aph.gov.au

Dear Prime Minister,

I'm writing as a mother of three from Wagga Wagga. The price of fuel has risen 40% in the past year and it's crippling families like mine in regional NSW. We drive 45 minutes each way just to get to school and work. I'm asking your office to seriously consider a regional fuel subsidy. This isn't a political issue - it's a survival one.

Kind regards,
Sandra Mitchell

Fuel_Receipts_2025.pdf

124 KB

Emily Torres (Chief of Staff) flagged as urgent· Jan 14, 09:14 AEST

This is the third fuel subsidy request from Wagga Wagga this week. Prioritise.

Sarah Williams created a ministerial rep· Jan 15, 11:32 AEST

David Chen requested approval from Emily Torres· Jan 15, 14:07 AEST

Sandra Mitchell

Re: Rising Fuel Prices - Impact on Regional Families

Write your response or click Generate Draft...

prime.minister@aph.gov.au

Electorate Intelligence

Ingest every interaction and understand
your electorate like never before.

Map census data, draw custom regions, and overlay constituent correspondence to see what matters most to the people you serve.

Explorer: Census Data

Median Weekly Income

Census 2021

Income

Housing

Demographics

Boundaries

Federal Electorates

Local Councils

State Electorates

$684$958$2,249

Constituent Analytics

Turn noise into clear signal

Pulse categorises thousands of interactions to show you exactly what your electorate cares about.

NoiseSignal

96,252+

Constituents

Example figure depending on your electorate

42h

Saved weekly

98%

Accuracy

How the Pulse Engine™ works

Ingest and normalise

Every email, call transcript, social message, and ministerial brief flows into a unified stream. Pulse normalises format, reconstructs threads across forwarded chains, and extracts attachments with OCR - downstream stages see a single, consistent document format.

1.1Gmail, Outlook, Microsoft Graph API, social channels

1.2Thread reconstruction across forwarded chains

1.3Attachment extraction with OCR for scanned documents

1.4< 200ms normalisation latency per message

Deep contextual analysis

Proprietary embedding models classify every message across six dimensions: topic, urgency, sentiment, constituent intent, electorate relevance, and policy area. Entity extraction identifies people, legislation references, and geographic boundaries without sending data to third-party services.

2.1Australian-hosted embedding models - no data leaves the country

2.2Named entity recognition for people, legislation, and places

2.36-dimensional classification per message

2.4Continuous learning from your correction patterns

Knowledge-grounded retrieval

Graph RAG combines knowledge graph traversal with dense semantic embeddings and BM25 keyword matching across your entire knowledge base - Hansard contributions, past correspondence, policy documents, and constituent records. A multi-stage reranking pipeline scores each passage for relevance, recency, entity relationships, and resolution fit.

3.1Graph RAG with entity-aware knowledge graph traversal

3.2Hybrid semantic + BM25 retrieval with cross-encoder reranking

3.3Source provenance and citation chain tracking on every passage

3.450,000+ document knowledge bases with sub-second retrieval

Citation-verified generation

Responses are generated exclusively from retrieved context - never from the model's general training data. Every factual claim is linked to a verifiable source document. Your office voice model ensures tone, structure, and formatting are preserved across every draft.

4.1Grounded in your knowledge base, not general data

4.2Inline citation linking with source verification

4.3Office voice model trained on your correspondence

4.4< 3 second end-to-end draft generation

Multi-layer verification

Before any draft reaches an approver, automated guardrails verify factual accuracy against source documents, check tone consistency, flag politically sensitive content, and ensure compliance with your communication policies. Every decision is logged.

5.1Fact verification against source documents

5.2Sensitivity classification for political content

5.3Tone consistency checking against style guidelines

5.4Full audit trail on every guardrail decision

Government-grade security

Pulse is ISO 27001 certified and CASA Tier 2 assessed. All data is hosted in Australia with no third-party data sharing. The platform is compliant with the Privacy Act 1988 (Cth) and designed to meet the security requirements of parliamentary offices.

6.1ISO 27001 certified, CASA Tier 2 assessed

6.2Australian data sovereignty - no offshore processing

6.3Privacy Act 1988 (Cth) compliant

6.4Row-level security with full tenant isolation

Pulse connects to your entire office

Connect your existing tools in minutes. No migration required.

Set up in under an hour

Integrates into your current channels

Follows your existing approval workflows

Escalates to the right team member automatically

FAQs

How does the Pulse Engine differ from ChatGPT or other general-purpose models?

The Pulse Engine is built on frontier models with purpose-built training, guardrails, and a multi-stage RAG pipeline specifically designed for parliamentary correspondence. Unlike generic AI that generates from training data, Pulse generates exclusively from your documents - your knowledge base, past correspondence, Hansard contributions, and policy materials. Every claim is grounded, cited, and verified through our Guard layer before reaching an approver. The difference between a generic AI response and a Pulse draft is the difference between a guess and an answer backed by your own institutional knowledge.

Does Pulse send our data to third-party AI providers?

Pulse is built with data sovereignty at its core. We use embedding models and AI infrastructure within the same jurisdiction as your data, ensuring compliance with local data protection requirements. Your correspondence, constituent data, and knowledge base are processed within sovereign infrastructure - never sent offshore or to generic third-party AI services. We are ISO 27001 certified and CASA Tier 2 assessed.

How does Pulse prevent hallucination?

The generation layer is architecturally constrained to use only retrieved context. The Guard layer then cross-references every factual claim against source documents before a draft reaches any approver.

Can Pulse learn our office specific writing style?

Yes. During onboarding, Pulse trains an office voice model on your past correspondence, style guides, and Hansard contributions. It continuously improves as your team edits and approves drafts.

Onboarding

Get your office running in hours, not months

Most teams are fully onboarded in under a week. Pulse manages your integrations and trains your team. ISO 27001 certified, CASA Tier 2 assessed, and Privacy Act 1988 compliant.

Integrate your channels

Connect Gmail, Outlook, phone, and social via secure OAuth. Pulse syncs your entire office, analyses for nuances, and begins building your individual office model. This spans threading, attachments, press releases, and statements - typically under an hour from login to live.

Connect your electorate

Pulse ingests your constituent database, organisational contacts, electorate boundaries, and open case files. Every prior relationship, every open matter - carried forward automatically.

Pulse learns your voice

Feed Pulse your Hansard contributions, past correspondence, policy agenda, style guides, and legislation references. It learns how your office writes - tone, structure, and the citations that matter.

Go live

Your team is operational. Pulse drafts start flowing, approval chains are active, and every constituent interaction is tracked from first contact to resolution.