A complete picture of every constituent
Every email, call, and message updates the constituent record automatically — identities captured, duplicates merged, history kept. The database is a by-product of the work, not a second job.
Sarah Nguyen
Constituent since 2023 · Bell St precinct
Every interaction, one record
The full relationship in one place: what they’ve raised, when, through which channel, and how the office responded. Legacy public-sector systems make the database a data-entry burden; Pulse makes it a side effect of answering the mail.
Sarah Nguyen
via Gmail
Sarah N.
via Messenger
Sarah Nguyen
2 channels · 6 interactions
History that answers the phone with you
When a constituent calls, their record is already open to the last thing your office told them. No "let me find that" — the context is the default.
Correspondence timeline
Sarah Nguyen — Pedestrian crossing on Bell Street
David Chen · internal comment
@Josh can you pull the school-zone traffic counts before we reply?
Phone call logged — Sarah confirmed the near-miss dates
Emily Torres approved the reply
Reply sent — 2 watchers notified
Private by design
Constituent data is isolated per office with row-level security, with primary application data stored in Australia, and never used to train third-party models. Field history and merges are audited, because this data belongs to the democratic relationship, not a marketing funnel.
Why offices choose Pulse
Sources you can inspect
Source-backed drafts include inline citations that staff can verify before review or send.
Shared sends require sign-off
AI can draft and route, but it cannot send. Replies from shared office accounts require an authorised approver; personal accounts remain owner-controlled.
Primary data stored in Australia
Primary application data is stored in Australia. Approved subprocessors and any overseas processing are disclosed in our Privacy Policy.