Your institutional memory, answering on your behalf
The Knowledge Library isn’t a help centre — it supplies grounding context for Pulse Draft. Position papers, past correspondence, and Hansard contributions become retrievable evidence staff can inspect.
Not a help centre — the drafting engine
Most tools bolt on a knowledge base for customer self-serve. In Pulse, the library is where drafts come from: upload a position paper today, and tomorrow’s replies cite it.
Sources that keep themselves current
Connect a Google Drive or OneDrive folder, or the office’s Facebook Page, and the library stays in sync on its own — no exports, no re-uploads, no one assigned to “keep the documents up to date”. Drop a new position paper in the folder and it’s citable by the next draft.
Connected sources
No exports, no re-uploads — sources stay current on their own.
Search that understands the question
A constituent asking about "the road outside the school" should surface your traffic-safety submission even though it never uses those words. Semantic retrieval plus keyword search finds it, ranked and scored.
Knowledge library
Institutional memory that survives the staffer
Electorate offices turn over. When the positions live in the Knowledge Library — not in someone’s head or a folder only they understood — the office’s voice stays consistent through every handover.
Templates
Templates carry their approval status — staff reach for answers the office already signed off.
Why offices choose Pulse
Sources you can inspect
Source-backed drafts include inline citations that staff can verify before review or send.
Shared sends require sign-off
AI can draft and route, but it cannot send. Replies from shared office accounts require an authorised approver; personal accounts remain owner-controlled.
Primary data stored in Australia
Primary application data is stored in Australia. Approved subprocessors and any overseas processing are disclosed in our Privacy Policy.