Drafts in your office’s voice
Pulse learns how your office writes from its own emails, retrieves relevant office or approved web sources, and adds inline citations to source-backed claims so staff can verify the draft before review.
Your voice, learned — not configured
Pulse Voice learns how each sending address actually writes — greeting, structure, register — from its own sent mail, and what the office says from your policies and position papers. The office can review the learned profile, see the evidence behind it, and resync it whenever the voice moves on.
Pulse Voice
office@alicehayes.example.com
Sources shown where they matter
Plenty of tools draft "based on your docs." Pulse shows the evidence behind source-backed claims as inline citation pills, with the source excerpt one hover away. Accountability is the feature, not the fine print.
The member’s positions, not the model’s guess
Sounding like the member is easy — being right about the member’s stated position on a live policy question is the hard part. Pulse retrieves from Hansard contributions, position papers, and past replies before it writes a word.
Knowledge library
AI proposes. Your office disposes.
Pulse can draft, cite, and route — it cannot send. Drafts from shared office accounts enter the same approval chain as staff-written replies, with available sources attached for the approver.
Dear Sarah, thank you for writing to our office about pedestrian safety on Bell Street...
For shared accounts, the send button unlocks only after an authorised approver signs off.
A proper editor underneath
Rich-text drafting with pre-approved templates, source chips showing what grounded the draft, regenerate-with-sources, and a web-search toggle when the answer isn’t in your records yet.
Templates
Templates carry their approval status — staff reach for answers the office already signed off.
Why offices choose Pulse
Sources you can inspect
Source-backed drafts include inline citations that staff can verify before review or send.
Shared sends require sign-off
AI can draft and route, but it cannot send. Replies from shared office accounts require an authorised approver; personal accounts remain owner-controlled.
Primary data stored in Australia
Primary application data is stored in Australia. Approved subprocessors and any overseas processing are disclosed in our Privacy Policy.
Watch the whole flow
From a constituent email arriving to an approved, cited reply leaving — the demo below runs the real journey on a loop, in the same tabbed workspace staff use: a thread, a task, and a constituent record open side by side.
Pedestrian crossing on Bell Street
There have been two near misses outside the school gate this month and parents are worried...
To respondRE: Community Road Safety Program — round 12
Thank you for your submission. Assessment outcomes will be advised by...
AwaitingMobile office dates
Hi, will the mobile office be visiting Harden again before the end of...
OpenThank you — NDIS review letter
Just wanted to say thank you to your office for following up on my...
DoneDraft submission — freight route consultation
Please find attached the draft submission for review ahead of the...
AwaitingStreetlight outage on Coleman Ave
The lights have been out for a week now, kids walking home from...
OpenMedicare rebate for regional specialists
My GP referred me to a specialist in Wagga and I was told the rebate...
To respondPetition — overtaking lanes stage 2
On behalf of our members, please find enclosed the petition of 412...
OpenVolunteering at the electorate office
I recently retired from the department and would love to help out...
DoneRE: Constituent case escalation — ref 20441
Thank you for your representation. The case has been allocated to...
AwaitingRFS trailer grant paperwork
Our brigade is trying to finalise the trailer grant before the...
OpenInterview request — Thursday breakfast
Would the member be available for a short segment on the new...
Done